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2-4's Routine
A variety of activities will be carried out during the day, all times depend on all children’s needs and are for example purposes only (free play is encouraged):
07:00 – 08:30 Breakfast - Children arrive and welcomed whilst key points are discussed with parents/carers).
09:00 – Free - play (all toys are set out at child level, and various activities such as play-doh, numeracy table, writing area, construction area, purpose built role-play area, book area and computer area. Music such as nursery rhymes or classical music is played. This ensures inclusion for all children as able to make own choices in a safe environment and offer guidance and support with more difficult tasks.
09:15– Circle time and we discuss our visual timetable and also ask the children if there is anything special they would like to do using activity choice book. Children quickly learn to associate the pictures with activities they have done and point or vocalise to show things they enjoy. Also make this a time when we ask how children are feeling to day using emotion pictures (good for developing emotional awareness, empathy, social and communication skills). End with singing or story dependant on children’s wishes
09:45 – Snack time Children wash their hands and help prepare snack if they want to and choose what fruit etc they would like.
Read a story during snack time
10:15 – Free flow play – Free flow play Children help to get themselves dressed appropriately for outdoor play if they choose to do so.
10:45 – 11.30 – Children are brought back in and help to learn independence by being supported in removing their out-door clothes. Children then have adult led play, to support path to Early Years Learning Goals.
11:30 – Lunch –(children select their own choice from buffet)
12:00 – 10:00 Free flow play (activities set up both indoors and outdoors (cosy area set up in case children need a rest).
13:00 – 14:00 – Children have adult led play, to support path to Early Years Learning Goals
If children need to have a nap or feeds at various times of the day, this would be included to adapt the routine to meet their individual needs. If children wish to have complete outdoor play, this is encouraged.
14:00 – 14:20 Music/Dance time – Children choose various musical instruments or fabrics to dance with (resourced from various cultures), children experiment making sounds and movement. Children then choose their favourite nursery rhymes to sing to and we practise the actions. End session with clapping and then blowing bubbles.
14:20 Children on school day prepare to leave, Other children have free flow play.
Supplies List
The following things to be brought each day:
- A change of clothes, suitable for climate changes.
- Outdoor clothes suitable for climate. This includes hat, gloves and coat for the winter and sun hat for the summer
- Nappies & wipes
- Wellington boots
- Bottles of milk or formula if needed
- Sun cream (if it is summer)
- Comfort items if child needs them
Fees
Age range |
Morning session 8:00am 12:30pm |
Afternoon |
School hours |
Full Day session or |
Full time 5 days a week 50 weeks of the year |
Early start 06:30 – 07:30 |
Wrap around care or hourly rate for add on sessions |
|
2 months to 2 years |
£25 |
£25 |
£33 |
£44 |
£200 |
£8 |
£4.70 |
|
2 to 3 years |
£22 |
£22 |
£30 |
£42 |
£190 |
£6 |
£4.60 |
|
3 – 5 years in addition to Government funded sessions |
£20 |
£20 |
£25 |
£38 |
£4.40 p/h |
£6 |
£4.40 |
|
Lunch and snack available for additional fee for government funded sessions £1.50 per session |
Evening meal available for additional fee for government funded sessions £2 per session |
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After school care with light snack |
After school care with evening meal |
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5 + years |
£10 |
£12 |
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Holiday Club school hours |
Holiday club full day |
Snacks & Lunch: £2.00 |
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5 – 8 years |
£20 |
£25 |
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8+ years |
£18 |
£22 |
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Discount |
10% discount off of the child who attends the least hours |
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- All charges for children under two years include nappies, wipes, meals and outings
Dropping Off
Please let us know in advance if you intend to arrive at a different time from the contracted one. If you arrive early we may not be ready to care for your child. If you are late, we may have to take children on an outing and will not be able to wait for you. All children must be signed in and time stated, any messages or reminders should be told verbally and backed up by being printed in signing in book (for confidential reminders this will be put in the staff only room register). Upon dropping off your child you must inform the staff of any incidents or medication the child has had, whilst not in the nursery care.
Collection Policy
It is important that you arrive at the contracted time to collect your child. If you are delayed please contact the setting to inform the staff when you expect to arrive. We will normally be able to accommodate additional care, however if we are unable to, we will ask you to contact another adult from the authorised list and arrange for them to collect your child. All children must be signed out and time stated, any messages or reminders should be told verbally and backed up by being printed in signing in book. If anyone other than the main carers collect the children they will also be asked to print their name as well as signing.
Late collection Procedure
We will only release your child from our care to adults who have permission to collect them. We will need you to provide a list of people authorised to collect him/her. We operate a password system, where you can send someone to collect your child but who is able to give the password, full name and date of birth of the child. If we have not heard from you and you are very late we will continue to try and make contact with you. We will also attempt to contact the emergency numbers provided. If we are unable to make contact with anyone we will inform Social Services and follow Local Safeguarding Children’s Procedures.
We reserve the right to make an additional charge of £5 for late collections over 15 minutes and £10 for late collections over 15 minutes (for every 30 minutes) (unless first time or under exceptional circumstances).
Late Payment Policy
If you are having trouble paying your fee’s please come and discuss this, preferably before the day of payment. You may be entitled to a working tax credit or we can discuss easier payment methods. If payment has not been received in whole, before we are due to care for your child Deborah has the right to make a charge of £10 for every day payment is not received (including weekends). She may inform her insurance company and solicitors who can take action in the recovery of the debt. She also has the right to withdraw child care until funds have been paid or completely.
Safeguarding Children Policy
Oops-a-Daisy Management will ensure all staff are kept up to date with child protection policies and relevant legislation and senior members of staff have completed the Senior Safeguarding course. The setting owner Deborah Baigent is the setting Safeguarding individual. We work together with parents to ensure the care of their child is consistent and expect parents to notify us of any concerns they have about their child and any injuries or accidents, which have occurred prior to arriving at the setting. This information will be recorded as will any accidents, which occur within the setting. Staff have signed a Code of Conduct and are fully aware of the expectations of them in caring for your child in his/her best interests.
Safeguarding Children Procedure
Child protection concerns that could identify a particular child are kept confidential, however if Deborah or her staff has reason to believe that any child in their care is at risk, Deborah will implement the local Safeguarding Children Board procedures in England, without delay, to reduce any risk to the child. She will report the matter to the Duty Social Worker for Swindon Social Services and follow it up with a formal letter within 48 hours. She will keep a factual record of the concern and will ask parents for an explanation (providing it will not put the child at risk). If she believes a child is at risk under these circumstances she will not be able to keep information relating to your child confidential, but will need to share it with other agencies, Deborah will notify Ofsted of any concerns she has had to take action on.
If a child confides in a member of staff she/he will:
- Show that we have understood what they are saying and take their allegations seriously
- Encourage the child to talk, without asking leading questions or interrupting when a child is recalling the significant event.
- We will record everything the child has said (however this will be after the child has spoken).
- We will inform the child that we can’t promise not to share this information; however everything we do will be in the interest of their safety.
Procedures if an allegation of abuse against your child occurs at the setting
Deborah will record any concerns or evidence and notify the police, Swindon Social Services and Ofsted in England of any allegation of abuse, which has alleged to have taken place while the child is in the setting’s care. She will work with any outside agencies to resolve any concerns and follow staff disciplinary procedures if required. She will ensure that all staff feel empowered enough to raise any concerns they may have about a member of staff confidentially.
Confidentiality Procedure
Working with children and families will sometimes bring staff into contact with confidential information. To ensure that those using the services can do so with confidence, the setting will respect confidentiality in the following ways:
- Parents will only have access to any records of their own children and will not be given any information about any other children.
- Information given by parents/carers will not be passed on to other adults without permission (such as when additional support may be required for your child’s development or needs).
- Details requested on the registration form, including address, are also deemed confidential and will be used for childcare management.
- Information will not be passed on to outside organisations.
- Any confidential discussions with parents about their children will take place privately and, if appropriate, may be arranged outside of hours at a time suitable to parents.
- The undertakings above may be over-ridden if information is requested as evidence in cases of suspected Child Abuse
- Any confidential information will be kept in a locked cabinet, which only senior members of staff have access to.
Fire Drills
- Fire drills are carried out weekly, so that all children and staff understand what to do if there was a fire on my premises.
- On the sound of the alarm, the children will be led to the nearest available exit, either at the front or rear doors.
- All fire drills are recorded and notes are made for improvements or changes which need to be carried out to ensure the safety of all.
(Full fire procedures are kept on site and are available to all parents)
Special Needs Policy
We will aim to:
- Work in partnership with parents, professionals and other relevant bodies to gain information and understanding of specific needs
- Ensure that each child is treated as an individual and is offered the same access to opportunities
- Adapt activities to ensure inclusion for all concerned
- Receive advice and support from the Special Needs Co-ordinator when needed and attend training when required
- Share information regularly and respect confidentiality.
Equal opportunities for All
All children are given the same opportunity to play, experience and achieve with due regard for their age, race, religion, gender, culture, disability or special educational needs, social background or composition of the family. racist/sexist behaviour or language is actively discouraged and always appropriately challenged if it should occur.Positive images of all people are shown through activities, experiences and conversation. It is important that all children's self esteem and confidence grows by promoting a positive image of the racial, cultural or social group that they and their family belong to and to respect the differences in others. All children are encouraged to take responsibility for the environment and to care for one another.
Health & Safety Procedures
Hygiene
To promote good hygiene;- Visitors and children must use alcohol gel before entering the setting.
- All bottles, cups and dummies are sterilised after meal times or as required (full procedures can be obtained from the baby room).
- All surfaces, equipment, toys and utensils are kept clean and sterile, any dangerous items repaired or discarded
- All toys are sterilised at least once a month or as required on a rota.
- All matters of personal hygiene are attended to in the appropriate manner.
- Cloths are sterilised and disposed of when needed.
- Staff wear disposable gloves and aprons and follow strict hygiene procedures when changing nappies and preparing or serving food.
Health
To prevent accidents and promote good health;
- Ensure all meals and snacks provided are nutritious, prepared and stored correctly with regards to Food & Hygiene guidelines
- Ask parents to keep their children away if they are ill or have an infection. (see Illness policy)
- Ensure first aid equipment is kept clean, current and replenished, with sterile items kept sealed in their packages until needed.
- Ensure Paediatric First Aid Certificates are kept up-to-date.
- Record any incidents or accidents, pre-existing injuries and details of any medication.
- Ensure that there is no smoking on the premises.
Safety
To maintain a safe environment:
- Ensure children are supervised and safety checks are made regularly, both indoors, outdoors and on outings.
- Ensure all dangerous materials and items are kept out of reach from children or placed in cupboards with safety catches.
- Ensure appropriate safety devices are in place, e.g. Fire blankets and guards, socket covers, smoke detectors and safety gates.
- Ensure safety restraints in pushchairs, highchairs and the bus appropriate for each child
Settling in
At Oops-a-Daisy we realise how difficult it can be for parents to leave their child and return to work. Your child’s key person will work with you to help your child settle in before you return to work. It is preferred to organise settling in sessions for the parents and the child initially. This gives you the opportunity to get to know everyone a little before you return to work. We are happy for you to stay during these sessions until you feel that you child is settled enough for you to leave. It may take a while for your child to fully make the transition and feel totally happy about being left. You may want to give the staff a call during the day to check how your child is doing, this is fine but please be aware we may not always’ be able to answer the telephone, Staff will however return your call at a convenient time if possible.
Sleeping children
Children nap at the setting dependant on their own needs and routine. Babies sleep in the sleep room during the day and are checked in 10 minute intervals (which is signed and recorded). They are stripped down to their vests for their own comfort and safety if possible. If babies nap whilst in the buggy outdoors they will remain there supervised to ensure their sleep is not disturbed and to gain the benefit from fresh air. If babies become tired before their usual pick up time, they will be placed in a buggy, to ensure minimum disruption to their sleep when picked up (such as having to get them dressed). Toddlers are encouraged to become independent and choose when they wish to nap, they have individual nursery beds, cosy areas, bean bags, tents and chairs to cuddle up in.
Illness
A child with an infectious disease will not be able to return until fully recovered. If a child has sickness, diarrhoea, or symptoms of: sore throat, runny nose and/or a high temperature there must be 48 hours from the last time of sickness until they can be cared for. Children will not be admitted to the setting if they have had to have medicine before attending. This is to stop infectious diseases spreading.
If a child becomes unwell, or we suspect a child is ill or infectious whilst the setting will;
- Contact the parents, or if necessary the designated emergency contacts, to advise the condition of their child and to arrange immediate collection. If necessary obtain their permission for administration of medicine.
- Keep the parent informed of the condition of their child until collection
- Inform other parents if necessary (maintaining confidentiality)
Administration of medicines procedure
- Parents must inform and sign to inform the setting of any previous medication they have administered before arriving.
- We will only administer medicines and other treatments with the prior written permission of parents and for temperature’s 38oC +.
- The medication record book must be completed for each medication and signed and dated by parents (whom will receive a carbon copy)
- We will sign each time to indicate the treatment has been carried out accordingly throughout the day as to the medicine instructions and record the child’s reaction (the parents will receive a copy)
- All medications supplied by parents must be clearly labelled and in the original packaging, with the child’s full name and instructions.
- Children who have been prescribed antibiotics need to be kept away from the setting for the first 24 hours
- Medication will be stored in snap shut containers with the child’s name clearly attached on a label and will be stored out of reach of children, or in the fridge if required
Behaviour
Promoting positive behaviour is very important and this is achieved by:
- Giving lots of praise for good behaviour
- Giving the children individual attention
- Setting a good example and being good role models
- Always maintaining consistency in approach
- Using a behaviour chart when supporting children with behavioural difficulties
- Reward good behaviour through our ‘Star of the week’ certificates and prizes
We help the children understand the setting rules, which are realistic and positive (hand prints to happiness). All staff are aware of the different reasons why children misbehave and will try keep to routines so that your child feels safe and is not over tired or hungry.
However all children will misbehave at sometime. There are several different strategies on how to deal with a child misbehaving and we use different ones depending on the age/stage of ability and the situation, these form my behaviour procedure and it is important that as a parent you agree and support these procedures:
Managing Behaviour Procedure
Distraction – Remove the child from the situation and give them an alternative activityHouse Rules –Remind the child/children of the particular rule they are breaking and ask them how they should be behaving and how this has affected others.
Ignore – Depending on the situation, ignore the negative behaviour if it is being done to get a reaction
Time Out – Removing the child from activity and sitting them quietly for a few minutes and discussing with them afterwards why their behaviour is unacceptable and asking them to apologise, always making them aware, it is their behaviour not approved of and not them.
Although Deborah may discuss your child’s behaviour, punishing a child hours after an incident achieves nothing but confusion and upset
Bullying
Bullying can result in the victim having low self-esteem, depression, isolation, shyness and much more. If a bully has been allowed to get away it they will think that they can get away with violence and aggression and this can lead to much worse in later life. If you believe that your child or another is being bullied whilst in our care please discuss the matter immediately with Deborah or the child’s key person.If you believe that your child or another is being bullied whilst in our care please discuss the matter immediately with Deborah.
If your child is being bullied we will:
Give the child lots of praise and reassure them and let them know that they do not have to deal with this on their own and that we will be there for them if they need to talk.
We will also ensure that in future they will feel that they can come to any staff member and tell them that they are being bullied so that we can deal with it together.
If you child is the bully we will:
Let the child know that we still care for them and that it is only their behaviour that is not liked.
We will help your child to make amends for their actions
We will talk to you about their problems.
We will discuss putting your child on a reward chart and work with the child to encourage friendship groups to form
Complaints
As a registered nursery owner Deborah aims to work in close partnership with all parents, to meet the needs of their children. If there is any aspect of the service you are not happy with please bring it to Deborah’s attention, this would probably be verbally and every effort will be made to resolve the issue through frank and open discussion. If you prefer, you can put the complaint formally in writing or by email:
deborah@oops-a-daisy-childcare.co.uk or Unit 6, Pine Court, Kembrey Park, SN2 8AD.
Deborah has a mandatory duty to investigate all complaints relating to the Early Years Foundations Stage or Child Register. Depending on the nature of the complaint, Deborah will investigate it herself or it will be passed on to Ofsted to investigate. Complaints will be treated sensitively. You will be notified of the outcome and receive a copy of any written records regarding the complaint within 20 days.
All written records of all complaints are recorded and kept. It will remain confidential unless an Ofsted inspector asks to see it. The following will be recorded:
- Name of person making the complaint.
- The national standard(s) to which the complaint relates.
- Nature of the complaint.
- Date and time of the complaint.
- Action taken in response to the complaint.
- The outcome of the complaint investigation (for example, ways the service has improved).
- Details of the information and findings that were given to the person making the complaint (which should have been provided to them within 20 days), including any action taken.
- Records will be kept for 10 years.
If the complaint cannot be resolved or if the complaint is of a serious nature and you feel you cannot discuss it with me you should contact Ofsted on 0300 123 3153 between 8am to 8pm Monday - Friday
Accident/Emergency Policy
Medical Emergency
Minor bumps and scratches are inevitable and we will make every effort to keep the children safe while they are in our care. Minor injuries receive appropriate first aid. Deborah ensures that:
- All first aid training will be kept up to date
- The childcare setting has fully equipped first aid boxes and burns kit
- Minor injuries will be dealt with at the setting by an first aider and the parent will be asked to sign the accident book
Accident/Emergency Procedure
Oops-a-Daisy Childcare is required to record all injuries to children whether they occur during their time at the setting or not. There is a separate accident and existing injuries sheet for each child, which will need to be filled in and signed by a parent.
If necessary, staff will request you collect your child promptly and advise you to take your child to a doctor for further treatment.
In the case of an accident requiring hospital care, staff will contact the parents and the emergency services, if necessary, and a First Aider will accompany the child to the hospital, where they will meet the parents. In a life or death situation, if the parents have not arrived the first aider will hand over responsibility to the medical experts.
For any accident that occurs to your child whilst in our care, they will be logged in the accident book with a brief explanation of how the injury occurred and any treatment given. Your signature will be required to say that you have been informed and you will receive a carbon copy.
Head Lice
Head lice can affect anyone and does not imply a lack of hygiene. Only with the co-operation of the parents can we ensure that the head lice are not passed from person to person.
- Any child who has long hair to be put up in a ponytail to prevent the infection of head lice
- Ask that parents check their child’s hair once a week with a head lice comb to aid early detection
- A letter or e-mail will be sent to all parents when head lice have been discovered, but we will not name the child to ensure confidentiality
- We ask that parents inform staff of head lice found
Staff illness
We understand that as a working parent you need a setting which is reliable. There is part-time staff on standby who are able to work on the premises in case of an emergency.Sun Protection
We are a setting, which encourages children free flow play in the outdoors and therefore we will need you to provide:- A suitable sun cream (high factor)
- A sun hat
Physical/Verbal abuse
As a registered nursery owner Deborah and her staff have a duty of care to all of the children, who attend the setting.
She or her staff will not tolerate any form of physical or verbal abuse.
In the event that either she or her staff are shouted at, sworn at or physically attacked she reserves the right to terminate the childcare contract with immediate effect.
She will not be liable for any loss of earnings and you will still have to pay the 4 week notice period.
Safety on Outings
We obtain parental authorisation for all routine and special outings, we ensure that there is proper planning and risk assessments done to ensure the safety and welfare of all children and staff involved. Children are supervised throughout outings,
Children wear aluminous vests and we ensure younger children use wrist straps attached to the buggy and all babies are strapped safely into the buggy, or to ensure inclusion are carried in back packs.
All children are reminded at the beginning and throughout the outing of the boundaries and rules that they must comply with for everyone’s safety and enjoyment. There will always be sufficient amount of adults to children’s ratio to ensure their safety at all times.
If a child is lost the following procedures will immediately be put in place:
Staff will gather children in a group and complete the register. Staff will immediately search vicinity and notify staff to start a search party. Staff will use contact card for identity and notify emergency services and parent/carer if required.
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